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My Lipsticks

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  • 게시일 2019. 06. 11.
  • Thank you for your feedback & constructive criticism.
    If any one of you are not satisfied with your purchase, please contact
    This video has been revised at the 2:41 mark in adherence with our partner’s confidentiality agreement. SGS does not permit the disclosure of documents with redactions
  • 노하우/스타일노하우/스타일

댓글 • 77 020

  • Ellie Sherry
    Ellie Sherry 2 년 전 +1967

    Beauty guru damage control starter kit:
    1) little to no makeup
    2) comfy clothes
    3) "in any way, shape or form"

  • 제현
    제현 2 년 전 +6932

    Apology video starter pack:
    Bare face
    Sad face
    Normal cheap clothes

    • Mikhail Boldt
      Mikhail Boldt 4 개월 전 +2

      I’m assuming if a YTer did a full face of a makeup looked upbeat and happy and put on expensive clothes you wouldn’t call them a rich elitist out of touch with everyday people? I honestly think y’all just enjoy stirring up sht and watching everything go to hell. No matter what someone says how when or where y’all will find a avenue to attack it

    • Russel Lim
      Russel Lim 7 개월 전


    • Am
      Am 10 개월 전

      My first thought 😂😂😂😂😂

    • Luise loraine Schadelee
      Luise loraine Schadelee 년 전 +2

      Why so mean

    • Bhuvaneshwari J
      Bhuvaneshwari J 년 전

      A few tears and speaking at a fast pace

  • Chris Jenkins
    Chris Jenkins 2 년 전 +2813

    I'm a straight guy who has never worn makeup or ever purchased any but I reject this half ass apology and still want a refund.

    • elongated musk
      elongated musk 3 개월 전

      I'm a lesbian woman who wears very average, no-name-brand makeup I buy from insignificant drug stores and honestly...same 😂😂🌈

    • osheridan
      osheridan 7 개월 전


    • Ummm Chile
      Ummm Chile 년 전 +1

      Straight men also wear makeup😎

    • Jessica D
      Jessica D 년 전

      Yeah right

    • Blue cat
      Blue cat 년 전 +1


  • Barry Edwards
    Barry Edwards 2 년 전 +543

    Why does she make me feel like I did something wrong after watching this video? And I haven’t even bought any of her products

    • Sheidi_e C
      Sheidi_e C 3 개월 전

      @TS I don’t think she’s being sassy. She’s stressed here and trying to fix a big problem that she was being badly ripped apart for. She’s being sincere and apologetic

    • bruna
      bruna 9 개월 전 +1


    • Michelle Williams
      Michelle Williams 년 전 +9

      Ugh I swear

    • TS
      TS 2 년 전 +15

      Noel Joy Jaclyn is coming off as passive aggressive and sassy with her response to the allegations. She’s so rude

    • Between The Trees
      Between The Trees 2 년 전 +29

      Right it’s manipulation.. people make you feel like you’re the problem by manipulating you

  • Alexis Parisian
    Alexis Parisian 2 년 전 +113

    This is what happened she made the lipsticks in 2017 and was going to launch them then but she was in the middle of a divorce and didn’t want her husband to receive any profit. So she let them sit in a warehouse for 2+ years.
    Mango butter has a very short shelf life so the little “hairs” are actually mould.Its not a coincidence it’s all growing outwards😬

  • Anissa Vue
    Anissa Vue 2 년 전 +5263

    Who needs a T.V show when you can watch the Beauty community.

  • 👩‍❤️‍💋‍👩사랑

    guys stop attacking her, the hair is FDA approved.

  • thetaytayking
    thetaytayking 2 년 전 +953

    Why can I buy a $5 drug store lipstick all day everyday and it’ll never have imperfections, oxygen bubbles or break 🤷🏼‍♀️

    • Elly Mac
      Elly Mac 년 전 +13

      Or melt in ur handbag lol

    • Elizabeth Ann
      Elizabeth Ann 년 전 +14

      Even the dollar store had better lipstick!

    • Im an avocado
      Im an avocado 년 전 +6

      For real tho, W7 has never let me down

    • What A Weirdo
      What A Weirdo 년 전 +3

      @inglorious_Machina ikr 😂😂😂

    • inglorious_Machina
      inglorious_Machina 2 년 전 +97

      Real shit, Walgreens has never let me down.

  • Marion Richardson
    Marion Richardson 2 년 전 +631

    My favorite part was when she blamed her lipstick melting on climate change

    • M X
      M X 년 전 +27

      Omg did she ? I’m not there yet but haha WTF

  • Gwen Willow
    Gwen Willow 년 전 +29

    Guys Her lipstick is perfectly safe it only has plastic, metal, hairs, and unidentifiable hard black objects. Ignore the odd texture, and unpleasant odors clumpy texture and an other alarming issues. It’s totally safe ...

  • ur behavior is so ugh
    ur behavior is so ugh 2 년 전 +18150

    did i buy the lipstick?: *NO*
    do i need an explanation?: *YES*

    • Lady AliBat
      Lady AliBat 년 전

      I didn't buy any of her makeup and I still feel like I should get a refund for the 14 minutes of my life I'll never get back after watching this hot mess of an "apology".

    • Rraw_🌹
      Rraw_🌹 년 전


    • Kei
      Kei 년 전


    • Farrah Abdelghafar
      Farrah Abdelghafar 년 전


    • Trisha
      Trisha 년 전 +1

      Lmao so true

  • Zaja
    Zaja 2 년 전 +123

    I’ve had $20 lipstick from Mac, Fenty and Melted. I’ve had $2 lipstick from the BEAUTY SUPPLY store. There is no excuse for this. 😭 I want a refund and I didn’t even buy the damn lipstick 😂

  • Spartanette_8
    Spartanette_8 2 년 전 +861

    Dude Safiya Nygaard made SAFE lipsticks at home and Jacklyn made lipstick that ppl find hairs and sharp metals in a LAB
    Like dude WTF

    • aliciasbanned
      aliciasbanned 10 개월 전


    • Tabien Pueee
      Tabien Pueee 년 전

      No. LAB WORKERS did that

    • Meyoco Ko
      Meyoco Ko 년 전

      Freya - louise LOL

    • ansari shoheb
      ansari shoheb 년 전

      Omg I am dead😂😂😂😂

    • Freya - louise
      Freya - louise 년 전 +6

      Maca_Loves_Noodles_Duh lol me and my mum use to use coconut oil and coloured kid safe crayons to make lipstick as a fun thing to do they never had any of these issues

  • Dee Goodall
    Dee Goodall 2 년 전 +92

    After all the hype, I wanted to listen to the “REASON” for the lipstick issue. I didn’t buy it personally, but whatever. Here’s the thing, I taught 2nd grade for 23 years and they came up with better excuses/lies than this. Please don’t insult other’s intelligence, own your mistake and you will be a lot better off!

  • Dahyun keeps stealing momo's bangs

    My older sister explaining to me why she stole my clothes

    • Donnamaria Barretto
      Donnamaria Barretto 년 전

      "BORROWED" she said

    • Kpop is happiness
      Kpop is happiness 년 전 +5

      @Dahyun keeps stealing momo's bangs I like your name once❤️

    • alexis nicole
      alexis nicole 2 년 전

      I just tried to haha react to this comment lmao ive been on Facebook for too long

    • cheeseborger
      cheeseborger 2 년 전

      Jenn Valenzuela I think the joke is that she’s lying. Or it may be that she over explains it but I’m not so sure myself.

    • Jenn Valenzuela
      Jenn Valenzuela 2 년 전 +1

      I don't get it.

  • shi shi
    shi shi 2 년 전 +10124

    Beauty gurus at this point make more apology videos than beauty tutorials. Sips tea

    • osheridan
      osheridan 7 개월 전 +1

      "the tea is about to spill" -spill

    • Ranch Monarch
      Ranch Monarch 2 년 전

      @Amanda Dominguez BTW how the fuck is finding metal and long hair in your lipstick "safe"?

    • Amanda Dominguez
      Amanda Dominguez 2 년 전

      Karina Oraku you’re the one that needs to think for yourself! Who was harmed since this products are so “unsafe”?? She clearly stated it was the lab she used. She’s even refunded EVERYONE. Even those who are happy with her lipsticks.

    • Ranch Monarch
      Ranch Monarch 2 년 전 +1

      @Amanda Dominguez no because she released a unsafe product and is now lying about it being safe when it clearly isnt. Grow up and learn to think for yourself

    • Elena IllyDragonfly
      Elena IllyDragonfly 2 년 전 +3

      That's not even an apology, she is literally telling lies for 14 minutes straight with a very angry attitude as if it was the costumers fault!!!! Her replacements are as bad as the moldy ones!

  • rebecca
    rebecca 2 년 전 +78

    Even if they are “glove fibers” or if the oils crystallized they are still problematic! Those aren’t excuses! If I paid for an 18 dollar lipstick I don’t want it with fibers or crystals or bubbles even if it’s “safe”
    Nice try jacklyn you can’t throw excuses at us !

  • Beth Wiggin
    Beth Wiggin 2 년 전 +80

    can’t imagine how a woman named Karen must feel if she bought a lipstick and found a hair in it

  • Alexia
    Alexia 2 년 전 +22

    I remember seeing a video a long time ago about how people were endlessly waiting for her supposed “brand” and her excuses for it were like “i dont want to release my makeup just yet because i’m such a perfectionist and everything needs to be perfect” now I learn that she released her brand finally and it had hair and mold and metal shards in it 😂 yeah girl, youre definitely a perfectionist

  • RoseyRoses
    RoseyRoses 2 년 전 +169

    Jaclyn: "I'm not gonna run away from this"
    Also jaclyn: *leaves every social media platform* 💀

  • Agatha Blanche
    Agatha Blanche 2 년 전 +5458

    When you see a thumbnail of a beauty guru without makeup on trending, you know it’s drama

    • Luna the gacha cheesecake
      Luna the gacha cheesecake 2 년 전


    • Ghada A
      Ghada A 2 년 전


    • Alex Montgomery
      Alex Montgomery 2 년 전

      BallerinaEm omg lighten up why so defensive appearance is window to the brain

    • BallerinaEm
      BallerinaEm 2 년 전

      Steve G you’re right I was easily offended...one of my flaws I guess is wanting to see good in everyone and I was really hoping Jaclyn was being genuine bc lord knows some influencers haven’t been truthful in a while. And she sounded guanine at first but I know realize she isn’t.
      You can accuse me of making an excuse but I don’t care what you say bc we don’t know each other and it’s not important. I just wanted to say how I felt. I hope you have a good day.

    • Awkward
      Awkward 2 년 전

      Awaking Beauty and she’s fixing it.

  • Anonymous Music 2020
    Anonymous Music 2020 년 전 +225

    Am i the only one wondering how tf she spent 5 years straight on her component, and it's so basic and simple?

    • Grace Diallo
      Grace Diallo 년 전 +2

      And messy

    • Angela
      Angela 년 전 +5

      That’s just jaclyn. She spent forever on her morphe palettes too

  • raphael alves
    raphael alves 2 년 전 +163

    1 ° Hairy chin
    2 ° EXPIRED red velvet
    3 ° Swiss Cheese
    4 ° larva holes
    5 ° Trypophobia
    6 ° Anal hair
    7 ° Royalty hair (Inspired by Kardashian's genital's hair)
    8 ° Fungus colony
    9 ° Bacteria Colony
    10 ° my ex-husband's genital hair
    11 ° Jaclyn's genital hair
    12 ° Neon Herpes
    13 ° Creamy Syphilis
    14 ° EXPIRED peach
    15 ° Grainy Bonner
    16° Chernobyl's glossy

  • Priscilla
    Priscilla 2 년 전 +206

    The temperature rant had me laughing. (Lipsticks only available to places between 68 -73 degrees F. We do not ship to hell)

  • Simrandeep Kaur
    Simrandeep Kaur 년 전 +9

    I remember begging my mom to buy me that lipstick and I remember she said No..and I don't regret that now

  • zhenneh
    zhenneh 2 년 전 +1045

    beauty community: finally calms down
    jaclyn: hold my brand new white gloves

    • K C R
      K C R 2 년 전 +20

      Extra fuzzy

  • Who Dis ?
    Who Dis ? 2 년 전 +44

    It's pretty damn concerning when every makeup or beauty product company you've been with has had issues, and it's pretty blatant that you're the problem when it happens to your own brand.

  • Sophia Alvarez
    Sophia Alvarez 2 년 전 +25

    jaclyn: *i take full responsibility*
    also jaclyn: *we just didn’t have enough time*

    • Im an avocado
      Im an avocado 년 전


    • whiskasworld ¡!
      whiskasworld ¡! 2 년 전 +3

      ALSO ALSO jaclyn: *deletes and sues every person proof that confirms that her lipsticks are dangerous*

  • Kira Havird
    Kira Havird 년 전 +4

    Here are my two questions. 1. Jaclyn has stated in MANY KRclip videos that she hadn't released her line (over the course of about 4 years) due to her perfectionist nature. How did such a blunder happen like that if she was so obsessive of making sure everything was perfect? 2. Will she ever take a stab at it trying to make lipsticks again in the future with her cosmetics line? Will they be the same name and colors again? At this time her highlighters are sold out on her website and there are no new products. I know she said she has a lot more things coming for her line. I wonder if that is still in the works or if she has somewhat given up on her own cosmetics line.

  • Ivana Ruz
    Ivana Ruz 년 전 +1817

    watching this randomly in quarantine 2020 i-

  • wafercup
    wafercup 2 년 전 +783

    Jacklyn Hill: Sorry about the fibers, we used fuzzy gloves.
    Everyone: Okay, what about the metal i'm finding in my lipsticks?
    Jacklyn Hill: Don't worry, we just switched to metal gloves and the shards are 100% SAFE.

    • Richard Tyree
      Richard Tyree 2 년 전 +1

      i’m gonna fucking cry

    • sa8die
      sa8die 2 년 전 +1

      @Jen Sinclair Vlogs i HATE FASHION bc its metal her voice is sharp and exeaspbating

    • sa8die
      sa8die 2 년 전 +1


    • Queen G
      Queen G 2 년 전 +2

      FASION 😭😭😭

  • Jasmine
    Jasmine 2 년 전 +52

    Jaclynn: All products are FDA approved
    Also Jaclynn: cleaning these big jugs once a day and the fiber from the rags are what is in your lipstick.
    Diry girllll

  • La Ola
    La Ola 7 개월 전 +2

    Just wanted you to know I’ve still been using your lipstick and aside from all your “technical” difficulties I’ve been still using them 🤷🏻‍♀️ and loving it. Coming from a Florida girl herself. This just came up after watching your journey I feel it should be known. 🥰

  • Dahyun keeps stealing momo's bangs

    Jaqulyn: here are the receipts
    Also Jaqulyn: *blurs two of the receipts*
    Me: oh cool...WAIT

  • varvara dani 15
    varvara dani 15 2 년 전 +26

    Makeup lab person: how lazy can we be.
    Jaclyn hill: yes

  • Brittani Ricks
    Brittani Ricks 2 년 전 +961

    I encourage everyone to watch the video about Jaclyn’s lipsticks by Kenna. She is a biochemist and explains the inconsistencies in Jaclyn’s explanation.

    • Marsha A
      Marsha A 2 년 전

      @Ana just waiting for her next video then. She sent JH lipstick to the lab.

    • Babamoeen Sam
      Babamoeen Sam 2 년 전

      thanks. I'm gonna watch that instead of this video bcoz she is yelling & talking very fast to the point i cann't focus or even understand her anymore.

    • ScarlettDuchess
      ScarlettDuchess 2 년 전 +1

      @Elizabeth S. Kenna's video: krclip.com/video/BFSR7brEnXU/비디오.html

    • Elizabeth S.
      Elizabeth S. 2 년 전

      @Andy Fitzgerald can you s3nd me the link to the video.

    • Elizabeth S.
      Elizabeth S. 2 년 전

      Do you have the link to her video?

  • Stars N Shimmer
    Stars N Shimmer 년 전 +6

    I didn't even purchase the lipstick or know about any of this drama until a year later, but this apology still makes me feel like I should get a refund and get paid for the minutes I wasted watching this.

  • lizzye bonnet
    lizzye bonnet 2 년 전 +1163

    *shows blurry documents*
    ma’am... how are we supposed to _see_ those?

    • Sonia ahmed
      Sonia ahmed 년 전

      turn the quality up!!!

    • lizzye bonnet
      lizzye bonnet 년 전 +1

      @Sophia Cantu yeah i understand blurring for privacy reasons, but then what’s the point of just showing them? we know you had to have some paperwork to make the lipsticks so it’s not so rare that you would have the papers. it feels almost unnecessary

    • Sophia Cantu
      Sophia Cantu 년 전 +1

      I think they had private information on their that why she didn’t show them but like yeh I know what you mean she shouldn’t have put them in their if it’s gonna be blurred

    • astra
      astra 년 전 +1

      she does it because if you increase the quality with a different app and zoom in the FDA proof is from 2017-

    • Cyn A
      Cyn A 2 년 전 +3

      Liz B she said something about it in the description

  • Paige Smith
    Paige Smith 2 년 전 +34

    Customers:what are all the metal shards in my lipsticks!
    Jacylan: oh it must be thanos my workers metal glove

  • lexy ramdhan
    lexy ramdhan 2 년 전 +2

    As a business person, you should know your customers are always right. You don't make excuses just give them what they paid for.

  • Mkkk Olol
    Mkkk Olol 2 년 전 +2946

    *who needs Netflix or Hulu when u have the beauty community*

    • lindsay cooke
      lindsay cooke 2 년 전 +1

      even better than the vegan community

    • Jaime Burvill
      Jaime Burvill 2 년 전

      OMG yess 2019 is crazy who would of thought

    • :]シンヂアイー
      :]シンヂアイー 2 년 전

      Like hacks right there :,)

    • Mood Swings
      Mood Swings 2 년 전

      That’s why I got twitter😂🤦🏻‍♀️

    • Mai Sophie
      Mai Sophie 2 년 전

      lmao 2019 likes and the last one was me and why? because I wanted to match it the year haha😂 plus it's actually true 🤣

  • emilia davis
    emilia davis 2 년 전 +543

    She’s not a clown. She’s the whole circus.

    • Ivan
      Ivan 2 년 전 +5


  • Bazil
    Bazil 2 년 전 +363

    "I'm not going to run away from this."
    *Clearly runs away, changes brand name to break ties from JHC, blocks people on social media, deletes comments on YT*

  • Flaming Gasoline
    Flaming Gasoline 년 전 +30

    Jaclyn - *white fuzzy gloves* are causing this!
    The lipsticks containing *black* hairs - 👁👄👁

  • AshleeyEm
    AshleeyEm 년 전 +2

    "I'm not going to tell you how i feel. But i feel embarrassed''
    I'm so glad I found the beauty industry after so many people have been called out. Holds better quality to those standards 🤷‍♀️

  • Lydia Grace
    Lydia Grace 2 년 전 +1181

    james: talks super slow when apologizing
    jaclyn: talks super fast when apologizing

    • Joleen Hernandez
      Joleen Hernandez 2 년 전 +1

      She speaks fast naturally, as someone who also does this - when you passionate about something and can run off at the mouth like this - it doesn’t matter what your talking about happy - angry - apologetic - it’s spills out quickly lol

    • Just Random stuff
      Just Random stuff 2 년 전 +2

      Soooo right

    • Isabella Pistilli
      Isabella Pistilli 2 년 전 +1

      Maria Polyzos Fritzenwalden I don’t think so. Her hand movements look weird when you slow it. I could be wrong but idk

    • Maria Polyzos
      Maria Polyzos 2 년 전 +2

      the speed of the video it's on 1.25x she did that because she didn't want to upload a long video.

    • Isabella Pistilli
      Isabella Pistilli 2 년 전 +4

      Mr. Memes talking quickly when “apologizing” can be a sign of insincerity

  • CaramelDiva7 ASMR
    CaramelDiva7 ASMR 2 년 전 +4

    Thanks for addressing the issue with your lipstick. Although I wasn’t aware and didn’t buy any of your lipsticks, I find it awesome that you care for your customers and their complaints.

  • Shaikha Alnuaimi
    Shaikha Alnuaimi 11 개월 전 +5

    Why am I watching this 1 year later , plus I’m realizing how simple drama and tea used to be , simpler times 😭. I mean compared to all the drama coming out about James, shane, jefree ,gabbie and David, the whole lipstick problem seems like nothing.

  • RiverGirl
    RiverGirl 2 년 전 +3

    I mean honestly this kind of thing easily happens to independent make up brands but they don't have an audience that immediately cancels them before they can improve quality control.

  • Carlie Odoms
    Carlie Odoms 년 전 +9

    Just watching for the entertainment value. I have to say though... never bought a lipstick that I've needed to let cool before using 😂 that kills me

  • Ant- on- Tree
    Ant- on- Tree 2 년 전 +5282

    You already know it’s an apology video when they don’t wear any makeup

    • Dada Poopoo
      Dada Poopoo 2 년 전

      She's wearing makeup though.

    • Leticia
      Leticia 2 년 전

      😂😂😂 truuuue

    • Lol Wat
      Lol Wat 2 년 전 +1

      "apology" is a loose term.😂

    • megha murali
      megha murali 2 년 전 +1

      Lol ouch xD

    • Tasha H.
      Tasha H. 2 년 전 +3

      Yeah except this isn't an apology video. It's an endless excuses for damage control video.

  • ola kosmider
    ola kosmider 2 년 전 +5073

    why am i watching this in november 2019 for absolutely no reason

  • Monica Cruse
    Monica Cruse 2 년 전 +2

    Jaclyn: Let's talk about my lipstick how they are getting black bubbles, cutting people's lips, have hair in them and are melting and breaking.
    Also Jaclyn: My lipsticks are safe to you and they will not harm you.

  • leahhhqlf
    leahhhqlf 년 전 +1

    I had a collection of hers they were all perfect... I dunno if I was lucky or something else but it came nicely packed no fuzz nothing.

  • julia kirkman
    julia kirkman 년 전

    You handled this like a true Boss! no tears, super professional! calm, collected, and totally with it. Good job! you could not have handled this better.

  • Sweater
    Sweater 2 년 전 +223

    FDA approved does NOT mean that they've approved this batch production. it just means theyve approved the INGREDIENTS for the purpose of being used as lipstick. just because something is fda approved, doesnt mean the fda wont recall it when contamination happens!
    you cant just "wipe it off and use it"
    you also cant say anything is safe to use when even 1 strain of lint is found in the batch. just for example, few years ago the fda have pulled entire batch of product from store shelves and consumer over report that 1 lint was found in 1 pc of product, because they cant guarantee the safety of the other product from that batch. and of course, the product IS fda approved and continued to be, because whats approved is the ingredients for the proposed use / consumption. once your product is fda approved, it will always be approved unless you change ingredients, then you have to apply again. if an fda approved product is found to be contaminated, it is still deemed unsafr and will be pulled out of distribution. he word salad means nothing. just lies upon lies her ingredients/component/formula is safe to use but this batch... this is NOT SAFE.

    • Susan
      Susan 2 년 전 +2

      Yesss! Plus the FDA approval was dated April 2017

    • Morgan Knight
      Morgan Knight 2 년 전 +1

      👏👏👏👏👏👏 Exaaaaaaactly. I dont trust a word she says anyways.

    • Myia Nikol
      Myia Nikol 2 년 전 +1


    • Stuti Shah
      Stuti Shah 2 년 전 +3

      I agree! Fda does not approve the cosmetics, what she means is the ingredients. She is lying. This is a health hazard. Fda is doing a recall.

    • chels
      chels 2 년 전

      this ^^

  • Anastasia Robinson
    Anastasia Robinson 2 년 전 +843

    “I’m so sorry that this launch wasn’t a 110% perfect with a bow on it” umm..sis that’s passive aggressive AF and it wasn’t even okay...

    • Nugget :D
      Nugget :D 2 년 전 +25

      Someone found a sharp piece of METAL like boi

    • Strxberry_kxn _
      Strxberry_kxn _ 2 년 전 +1

      Anastasia Robinson ikr!

  • Lizbeth Pliego
    Lizbeth Pliego 2 년 전

    I just came from watching your get ready with me video you just posted and I just want to say that it’s ok. The product was a fail but the world isn’t over . You are not the only one that has gone through some sorta drama with makeup products. I loved the lipstick. Some of them had issues yes. But I will keep supporting . I did not ask for a refund because I know how hard you worked for this product. I wish you nothing but success this year ❤️

  • SisterShook
    SisterShook 2 년 전 +6075

    She worked on them for so long that they expired xD

    • Christina Knapp
      Christina Knapp 11 개월 전 +1

      There’s no white fuzzies in a make up company environment! And nobody cleans out of that with a lint cloth. These vats have to be sanitized And I highly doubt anybody called you up and said oh I don’t care if there’s fuzzies on my lipstick I’ll just wipe it off and use it… Are you freaking kidding me

    • Christina Knapp
      Christina Knapp 11 개월 전 +1

      Why are your documents from 2017?

    • Christina Knapp
      Christina Knapp 11 개월 전

      So you only have 20 people working with these humongous vats of lipstick???🤣🤣🤣

    • Christina Knapp
      Christina Knapp 11 개월 전 +1

      This is ridiculous!!! You telling me they’re wearing unsanitary white fluffy gloves instead of sanitary medical grade gloves to create your product? I called BS! You’re just trying to cover your ass and it’s ridiculous

  • L Kim
    L Kim 2 년 전 +36

    Funny how these problems with her lipsticks only happen to her. Like the oxygen bubbles lmao

  • Guylian Viaene
    Guylian Viaene 2 년 전 +947

    May: _James and Tati really took over my month_
    June: _Let's see who it's gonna be this month_
    Jaclyn: *hold my lipstick*

    • Bink
      Bink 2 년 전

      Guylian Viaene if only people cared this much about social issues that actually affect them 🤷🏻‍♀️

    • Maggie Solberg
      Maggie Solberg 2 년 전

      hold my lipstick with cotton gloves*

    • genaecool
      genaecool 2 년 전

      What wrong with the beauty community

    • Owlsaremybesties
      Owlsaremybesties 2 년 전


    • TrinTrin •
      TrinTrin • 2 년 전 +3

      Isn’t that sad though? When will the drama end

  • JΛMΛ
    JΛMΛ 2 년 전 +1

    love how all makeup KRcliprs never wear any makeup in 'apology' videos as if it makes them seem authentic

  • Dahyun keeps stealing momo's bangs

    Me trying to explain to the PE teacher why I should sit out of the lesson

  • Tayla Barnes
    Tayla Barnes 2 년 전 +236

    Her : safe
    The lipstick : has a shap metal peice that can cut you

    • Insert Name
      Insert Name 년 전

      yea i don't see the problem

    • Im an avocado
      Im an avocado 년 전 +1

      And mold and contamination that can cause infections and allergic reactions

    • Nugget :D
      Nugget :D 2 년 전 +2

      Tayla Barnes you see, she’s trying to get rid of us with sharp metal to hurt ourselves so she can rule da world
      I almost forgot how to spell world

  • Angela Miller
    Angela Miller 4 개월 전 +6

    Why hasn't the cheaper brands had this problem? I have never had an issue like this before on any makeup I've purchased. Where was this lab? Was it in the USA? Why was the lipsticks not inspected before they where sent out?
    Omg I have so many questions!
    Could anyone imagine this happening to a brand like MAC or UD or Charlotte tilbury!! Although I have never tried none of her products and I never will I honestly believe the problems are%90 from the lab where it was made and %10 her fault because she should have made sure %100 that the lipsticks where perfect for shipping! Idk how anyone would trust to buy anything from her brand. I've been seeing reviews on her new foundation/concealer and that's been all bad reviews too.

    • Angela Miller
      Angela Miller 2 개월 전

      @Holly Wilson Totally. I try to be supportive of any influencer but she just rubs my nerves. I would never buy from her there are way better products and brand's to choose from.

    • Holly Wilson
      Holly Wilson 2 개월 전 +1

      She’s a mess

  • Not Sorry
    Not Sorry 2 년 전 +477

    What I want to see is Jaclyn pick up a lipstick covered in "sweat" marks, little black holes, mystery black chunks, fuzzies from white gloves and little shards of metal and use it herself on camera since it's all safe and FDA approved.

    • Not Sorry
      Not Sorry 2 년 전 +1

      @Leilaa V Marlena of makeup geek had a long rambling video yesterday where she says that she saw jaclyn at a production facility that was known for bad product and contamination. That makeup geek abandoned a project there due to contaminated product and jaclyn was warned. Who knows.

      MAMACHICKYS 2 년 전 +2

      That would be like Erin Brokovich offer her a glass of water from Hinkley. She isn’t gonna do it cause she knows it’s contaminated.

    • Leilaa V
      Leilaa V 2 년 전 +6

      Renza M In the video to promote your lipsticks, we see her wearing blue gloves and a worker in the background wearing blue gloves... and there’s document showing some products were from 2017 (as the FDA approved doc shows)... and what about the pieces of metal or glass found in the lipsticks ?!?! Also, ingredients are FDA approved but what about the machines and all the other things used to make the products ?!

  • Lize Grobbelaar
    Lize Grobbelaar 2 년 전 +258

    “My lipsticks are completely safe they’re not gonna hurt you bUT” lmao

  • beatitude caramel chew chew

    I know this was a bad moment for you..but it’s years later and your new launch will be great
    I love watching this video at 2x speed. It brings me joy 🤩
    I’m currently watching suits season 8 episode 6 and this came to mind. Is it a coincidence?

  • Mua girl 2020
    Mua girl 2020 년 전 +1

    Watching this knowing Jaclyn has grown as a person and is so much better now 😌

  • Chinese and Proud
    Chinese and Proud 2 년 전

    I just learned so much about this so I’m SOOO excited to see this

  • R Lloyd
    R Lloyd 2 년 전 +1643

    Not even Dollar Tree makeup has these types of issues 😂

    • zero
      zero 2 년 전

      Lol XD 😂😂😂🤣🤣🤣😂🤣

    • Baddie Kenny
      Baddie Kenny 2 년 전 +2

      You tell everyone you use dollar store makeup😂

    • alyssa calderon
      alyssa calderon 2 년 전 +1

      bruh lmao

    • Blossom
      Blossom 2 년 전 +3

      @Rachel Spry how is this a mistake tho she had 5 YEARS that is more than enough time to make a good lipstick and you can only use rubber gloves cause the machines melt the lipstick and put it in a mold and then the workers EXAMINE the lipstick I just want to know how they didn't see that shut in it but then again Jaclyn with her lipstick looks like she just wants to end her career herself

  • Marie Lefèvre
    Marie Lefèvre 2 년 전 +5114

    “It’S FdA aPpRoVeD”
    So are cigarettes.

    LINDA 2 년 전 +8

    i’m so sorry for her that this happened but in my opinion it’s not okay that she is so aggressive

  • Scarlett
    Scarlett 년 전 +6

    after this i still don’t get why people still love her. just saw her last video, still like half a million views.. so much money that she doesn’t even deserve.

  • John Halim
    John Halim 년 전 +1

    wait i actually approve of this apology shes actually explaining what happened she seems anxious

  • Renata Chusid
    Renata Chusid 2 년 전 +315

    Everyone: My lipsticks are melting and have sweat marks!
    Jaclyn Hill: It’s because of the cLiMaTe

    • عبوود العابد
      عبوود العابد 2 년 전

      @Larissa Dornelles Can I talk to you 😁😁

    • Larissa Dornelles
      Larissa Dornelles 2 년 전 +1

      Lol I'm from Brazil, where it is very hot and humid almost all over the year. at least in the region where I live. I use to buy lipsticks of $ 0.50 or less. they do not break, do not have fibers or strange dots.

    • عبوود العابد
      عبوود العابد 2 년 전

      Hi 😍😍😍😘 Please sand me

  • Kopal Gupta
    Kopal Gupta 년 전 +16

    Why do I have to read a 70 page manual to use a damn Jaclyn hill lipstick for it to not melt!

  • Tania Founder
    Tania Founder 년 전 +9

    Also if these issues she tries to excuse away were so common, all of these other companies would have the same issue and they don’t. She just wasn’t careful enough and was lazy with doing the work behind the scenes.

  • cheryl canning
    cheryl canning 2 년 전 +13

    We know it’s an apology video when there’s no makeup on thou face

  • Lilianne
    Lilianne 11 개월 전 +4

    After watching your most recent video and let us know the truth behind this video, I just feel the need to hug that girl and tell her to keep the faith because better things are yet to come. So far, you're doing it so well ❤️

  • Madison L
    Madison L 2 년 전 +689

    Jaclyn: I've been working on these lipsticks for 5 YEARS, I've been so involved....
    Also Jaclyn: We had to rush production to get these out a month before the launch.

    • Cris S.
      Cris S. 2 년 전

      Formulation and production are not the same thing.... You need to come up with the formula first and then you need to take bit to mass production

    • Sagey_Wagey
      Sagey_Wagey 2 년 전

      @TT V She deleted her Instagram and Twitter accounts. That's why. Same thing happened to me

    • TT V
      TT V 2 년 전 +1

      Madison L there’s always an excuse with her and always something going on. I just don’t know what to think. Also, why does her ig say, user not found on ig? Did I get blocked? I literally never comment because I don’t follow her anymore. Haven’t for over a yr. just went to check things out about this bs.

    • Madison L
      Madison L 2 년 전 +1

      @Leilaa V I know! What a freaking JOKE! 🤣🤣🤣

    • Leilaa V
      Leilaa V 2 년 전 +4

      Madison L In the video to promote your lipsticks, we see her wearing blue gloves and a worker in the background wearing blue gloves... and there’s document showing some products were from 2017 (as the FDA approved doc shows)... and what about the pieces of metal or glass found in the lipsticks ?!?! Also, ingredients are FDA approved but what about the machines and all the other things used to make the products ?!

  • Honey Senpai
    Honey Senpai 2 년 전 +11

    Honestly, I feel quite bad for her. Watching this now, I can feel her pain. Just imagine going through this. I feel bad.

  • Nezuko
    Nezuko 2 년 전 +10

    It feels really good to know that there are more dislikes than likes.

  • Kathy
    Kathy 년 전 +3

    I love you Jaclyn. ❤ if you ever decide to do a redemption on this collection, I'll be the first to buy them. I have Kim's lipsticks, and even though they're the bomb, I just don't get enough product. I always swore if your release didn't have the complications they had, they'd be the best on the market. This is your opportunity to start over. And your TRUE fans will always love you. Keep doing what you're passionate about and never let anything stop you. That includes the douchebags that will literally get upset at you for curing cancer.

  • Sergio B vazuez
    Sergio B vazuez 2 년 전 +309

    I didn’t buy anything from this clown but I’m here for the mess.

  • MissKiaraFunny
    MissKiaraFunny 2 년 전 +3534

    Everyone: James&Tati is the biggest drama in the beauty community in 2019
    Jaclyn: Hold my lipsticks-

    • Kylie Dunn
      Kylie Dunn 2 년 전

      MissKiaraFunny lol apparently she didn’t hold her lipsticks😂

    • life being mel
      life being mel 2 년 전

      lmao jaclyn didn’t blow up as much as james and tati

    • Jazz Taylor
      Jazz Taylor 2 년 전 +1

      MissKiaraFunny hahahahah🤣🤣🤣

    • Mary CC
      Mary CC 2 년 전 +1

      MissKiaraFunny 😂 LMFAO

    • Gacha Gacha
      Gacha Gacha 2 년 전

      Jaclyn: hold my fluffy gloves-

  • Vivianne Thornhill
    Vivianne Thornhill 년 전 +2

    so, basically what she is doing is telling us exactly what we know, but not answering our questions. reaching the word count but not answering the essay question

  • Hails520 ##
    Hails520 ## 2 년 전 +5

    It blows my mind that she is the only person who has to sign off on the samples and make sure the product is perfect and that she is happy with it before it goes off to production in mass sale. And all she is doing is blaming the lab....

  • NetSurfer69
    NetSurfer69 2 년 전 +16

    How did quality control not catch on to the lip sticks

  • Maggie Williams
    Maggie Williams 2 년 전 +149

    The date on the FDA form was 4/19/17 THESE PRODUCTS ARE EXPIRED!!!

  • stan twice and LOOΠΔ
    stan twice and LOOΠΔ 2 년 전 +3552

    Why do beauty gurus always think taking off their makeup will make us take them seriously

    • Marilyn
      Marilyn 2 년 전

      Bentley 😂😂😂😂

    • Teddy Brooks
      Teddy Brooks 2 년 전 +8

      They literally always take off their makeup and put on a hoodie if they are apologizing

    • e13kid
      e13kid 2 년 전

      Because you'd be criticising them if they had any make up on as well.

    • Kichona Cho
      Kichona Cho 2 년 전

      It's not working 😅


    How does she have so good audio like I can hear everything she saids with out missing a word
    I just wanted to say that

  • Nessa
    Nessa 2 년 전 +6

    I never bought any of her stuff but I was still invested in all this drama lmao

  • AlizMari23
    AlizMari23 년 전 +11

    Someone want to tell her that "covering tracks" means obscuring or hiding evidence?

  • Odette47
    Odette47 2 년 전

    I like how Jaclyn at 2:40 "shows proof" from the FDA that her makeup is safe yet she blurted out what is the point of "showing us" it if you're going to blur it out

  • AmandyOvo
    AmandyOvo 2 년 전 +1005

    Jaclyn: it took me five years to perfect this formula
    Also Jaclyn: undoes the work of five years by rushing lipstick production

    • AmandyOvo
      AmandyOvo 2 년 전

      Julene Gonzalez Exactly!

    • Julene Gonzalez
      Julene Gonzalez 2 년 전 +4

      @AmandyOvo yeah that is true lol the amount of things that have gone wrong with the lipsticks is absurd. Taking into account that she's been working on them for 5 years and it's not like she is the first one creating lipsticks.

    • AmandyOvo
      AmandyOvo 2 년 전 +17

      Julene Gonzalez I understand that, but she’s said time and time again that she’s such a perfectionist that you would think the first launch of her cosmetic line would go much better then this. QUALITY NOT QUANTITY

    • Julene Gonzalez
      Julene Gonzalez 2 년 전 +4

      5 years creating the formula, but then producing the actual lipsticks that are going to be sold was more rushed. It is not the samee.

    • abriella d
      abriella d 2 년 전 +2

      AmandyOvo 😂😂😂

  • just me
    just me 10 개월 전 +3

    I didn't hear about it when it was happening. She seems angry, accusing when explaining what is "clearly not wrong" with her lipsticks. Also, it seems like she staged the whole video. She's speaking so fast. Clearly wrote and practiced the whole thing before addressing it

  • Elena Gilbert
    Elena Gilbert 년 전 +1

    She never said it was an apology video she titled it “my lipsticks” yes she apologised but she also explained the reasons, people that call this a half ass apology need to get their facts straight!!!

  • hjørda ku
    hjørda ku 년 전 +5

    the fact that this happened less than two years ago is fucking insane

  • Sara Fakhari
    Sara Fakhari 2 년 전

    You look so beautiful without makeup